texascallcenter | Remote Customer Support Specialist in Mission, TX

Remote Customer Support Specialist

  • VirtualVocations
  • 1213 E Harding Ave
  • Mission, TX 78573
  • Full-Time
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A technology company is filling a position for a Remote Customer Support Specialist.Individual must be able to fulfill the following responsibilities: Provide exceptional support to customersAdvocate for the customerEscalate to product and engineering as neededQualifications Include:2-5 years of experience supporting a technical productFoundation in operating systems, device management and networkingAbility to troubleshoot and perform root cause analysisAbility to suggest and make process/efficiency improvementsAbility to author product documentation- text, screenshots and video/audio
Associated topics: assist, desktop, help desk, information technology support, support, support analyst, systems administrator, technical, technician ii, technician iii


* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.