**Your Home for an Exceptional Career.**
**With the nation's largest home infusion provider, there is no limit to the growth of your career.**
For nearly 40 years, Option Care has been shaping the home infusion services industry. From industry pioneers to trusted partners, Option Care has emerged as the leading home infusion services provider. Our company has grown over 5,000 strong-a workforce that spans the nation and is united by a common passion for making exceptional healthcare synonymous with home.
**Job Description Summary:**
Responsible for telephonic management of patients at the telephonic center.
**Job Description:** ?
+ Responsible for assigned group of patients including assessments of patients' initial needs, coordination of all services of patients with Healthy Connections, evaluation of services to be rendered to individual patients, promotion of physician/client and patient satisfaction, and communication of all aspects of patient care to the Clinical Director. This involves coordination of care from referral to dispatch of homecare nurses, as well as coordination of care with respect to telephonic management and interfacing with patient's physician.
+ Provide patient education through utilization of nursing assessment process. This involves the specific educational needs of the high-risk obstetrical patient during the antepartum period. Communication of educational material to the patient and their support system may be through any of all of the following modalities: verbal, written, computer-based, etc.
+ Collaborative work with patient's health care team through nursing assessment, patient education, needs planning, and evaluation of outcomes through follow-up communication with patient and physician/client offices.
+ Incumbent to our services will notify patient's physician for aberrancies in normal assessments or deviations from physician-determined thresholds.
+ Execution of physician orders regarding patient care that relate to telephonic nursing support and management.
+ Provide excellent communication to nurse colleagues regarding patients on service with review of current status, status of physician orders, any other issues regarding insurance authorization or pending patient issues. This is also a function of coordination of care.
+ Documentation either written or computer based (e.g. E-Care System) of all services, educational efforts, communications with patient, family or physician and/or physician office personnel.
Supervisory Responsibilities: i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.
Basic Education and/or Experience Requirements:
Graduate of an accredited school of nursing
Current Registered Nurse (RN) licensure in the state of practice
5 years of recent clinical experience with labor & delivery, high-risk antepartum nursing care and/or perinatal home care and home uterine activity monitoring/fetal non-stress test review
Basic Qualifications & Interests:
Ability to prioritize case load requirements and superior organizational skills
Ability to use computer/word processor for interpretation of patient data and recording of information on computerized charting system
Excellent clinical assessment skills and ability to formulate educational plan for patient
Excellent clinical interpretation skills
Appropriate telephone skills and manners
Excellent oral and written communication skills
Ability to work independently within the team framework
Flexibility in personal work schedule with ability to provide call-coverage from home
Preferred Qualifications & Interests:
One year of experience in Home Health provision
This job description is to be used as a guide for accomplishing Company and department objectives, and only covers the primary functions and responsibilities of the position. It is in no way to be construed as an all-encompassing list of duties.
_Option Care subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information._
Option Care is a leading provider of home and alternate treatment site infusion services. With a staff of more than 1,700 clinical experts - including specially trained infusion nurses, infusion pharmacists and registered dietitians - Option Care treats patients with a wide range of acute and chronic conditions. Comprehensive therapy management programs are offered for patients with nutrition disorders, bleeding disorders and heart failure, as well as those needing immunoglobulin (IG) therapy and anti-infective therapy. Option Care is able to provide services to 92% of the nation's population through more than 90 infusion pharmacies and 100 alternate treatment sites across the country.
Associated topics: asn, bsn, care unit, coronary, intensive care unit, nurse clinical, psychatric, surgical, tcu, unit