Job Description Kelly Services has a great opportunity for motivated, detailed oriented Bilingual Spanish Customer Service Representatives for a multinational financial services corporation company located in North Austin near Research Blvd! Please be advised position starts 04/01/2019- Interviews will start asap! Different schedules available for 1st and 2nd shift $14.50 1st Shift $15.00 2nd shift These are temp to permanent opportunities! Job summary: Work on pre-paid accounts and teen accounts. Popular calls are regards to transaction history, replace cards, loading cards, and self-service help. 80% of calls are not bank related questions. Requirements Bilingual Contact Center Customer Service Inbound I must have punctual, regular and consistent attendance. Prior experience in contact center, financial industry or e-commerce environments is strongly preferred. Demonstrated dedication to quality and customer service based on the customer-s needs. Excellent verbal and written communications, interpersonal skills, customer orientation, team interaction, problem-solving and multi-tasking skills required. Requires efficiency, accuracy, and attention to detail. Computer experience within Windows environment as well as the ability to navigate the internet, utilize computer shortcut functions, and navigate through multiple program platforms. For immediate consideration please call 210-###-#### Ext 205 or email ...@kellyservices.com Highlights Highlights for Bilingual Contact Center Customer Services Inbound I AS A KELLY EMPLOYEE, YOU-LL HAVE ACCESS TO WORLD-CLASS PERKS, INCLUDING: - Kelly-sponsored Affordable Care Act health care coverage available to eligible employees - Group insurance options* - Service bonus plan - Holiday pay plan - Weekly electronic pay options - Online training campus that provides more than 3,000 free courses to help improve and develop skills - Exclusive online employee community - Employee assistance program available at no cost - Corporate discounts - Transportation Spending Accounts - Offered and administered by Leslie & Associates. These plans are not sponsored by Kelly Services Why Kelly ? At Kelly Services , we work with the best. Our clients include 95 of the Fortune 100 companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. About Kelly Services As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook , LinkedIn and Twitter . Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.
Associated topics: call center, customer care associate, customer care specialist, customer service, internship, rep, representante de servicio al cliente, representative, technical support, telephone