- Gabriel's Liquor
- $30,150.00 -50,280.00/year*
Customer Service/Call Center
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JOB DESCRIPTION (Full Time Regular) Monday - Saturday2:30 - 9:00pm Title Position Summary: Duties and Responsibilities 1. Point of Sale: Performs basic point of sale transactions using the Retail Pro Sales and Inventory System and supporting processes and procedures. Maintains a working knowledge of products through liquor/wine/beer books and magazines or through on-line corporate sanctioned training. Performs cash and credit card transactions including printing customer receipts. Performs product price verifications using Retail Pro or in-store corporate product update memos. 2. Customer Service: Greet each customer as they enter the store Thank each customer as they exit the store. Assist customers with finding the appropriate product. Share your knowledge with customers regarding our new or different products. Ask each customer if they need additional items to complement their purchase (i.e. limes and salt with a tequila purchase). 3. Housekeeping: Responsible for cleaning all public areas to include bathrooms, counters, parking areas near or around the store front, sales floor, coolers, backroom storage areas and employee break room/kitchen. Responsible for insuring signage is neat (no hand-written signs), clean and free from tears and doodles. Advises Floor Supervisor of damaged or destroyed signage. Responsible for maintaining a clean and organized work area around cash registers and behind sales counters. Supervisory Responsibilities Position Qualifications: Knowledge of standard cash register operations to include Windows-based inventory management systems or other point-of-sale system. Knowledge of basic retail sales procedures. Ability to add and subtract at the high school/GED graduate level. Ability to interact with customers on a one-to-one basis. Skilled at counting money and making change. Ability to enforce and adhere to Texas Alcohol and Beverage Commission and State Comptroller sales guidelines for sale of alcoholic beverages and tobacco products. Skilled at solving customer service situations with an outcome beneficial to both customer and company. Education, Experience and Knowledge: High school diploma or general education degree (GED). Six months experience in the retail industry or equivalent. Certifications: Texas Alcohol and Beverage Commission Certification Physical Limitations Must be able to stand and/walk 95% of time spent on the job. Must be able to reach with hands and arms above head and below knee level. Must be able to stoop and/or kneel. Must be able to speak English clearly. Must be able to lift up to 30 lbs to waist level. Must be able to lift single bottles of product from floor-level to above shoulder level. Approximate maximum weight of 2 lbs. Must have clear vision (with or without correction) at 20 inches or less. Work Environment: Must be able to work in a retail store environment. Must be able to work in low to moderate noise environments. Work Hours: Reasonable Accommodation: Other: Disclaimer
Associated topics: cajera, cajero, cashier, client service, customer, customer service, customer service associate, retail sales associate, sales, service representative
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.
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