Job ID R83971 Date posted Dec. 19, 2018
Inside Sales Representative II
Dell provides the technology that transforms the way we all work and live. But we are more than a technology company we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can't wait for you to discover this for yourself as an Inside Sales Representative.
Dell is hiring Inside Sales Representatives who have strong organizational, planning, and communication skills with a track record of building successful customer relationships in a transactional and relationship environment. An Inside Sales Representative is responsible for selling Dell products and services (via telephone, web, or email) to specified customer segments and ensuring a positive customer experience. This position offers you the opportunity to work in a merit based environment and utilize your sales experience, while scaling your career into advance sales and/or leadership in a Fortune 50 company.
Transactional and relationship focus. Typically assigned to a highest-level phone queue or specific segment Regularly serves as coach or mentor to other Sales Reps Assists leadership with directing and coordinating team activities Assists leadership to ensure team meets performance metrics Advanced level representative, complete understanding of segment, product/service offerings and client set Sells most complex computer products Regular contact with leader
Not even digitally ground-breaking products sell themselves. At Dell, we're determined to give every one of our customers and partners a high-level, white-glove experience. This experience begins with our ground-breaking technology portfolio of products client solutions, high-end electronics, accessories, mobility products, enterprise solutions, services and packaged software. Our Inside Sales Teams breathe life into our technology portfolio. They take great pride in developing lasting relationships, building great rapport and using their flawless communication skills to sell our products to customers by phone, web and email.
Responds to customer inquiries both via email and phone.
Works to provide a solution for the customer to purchase.
May direct customers to website or other company resources for information.
Works effectively in a team environment.
Should have a transactional and relationship focus.
1-+years of relevant experience or equivalent combination of education and work experience
Strong knowledge of Dell technology, services, and financial products and is able to identify how these products and services align to customer needs beneficial.
A passion for Information Technology
Sells Consultatively Ability to use collaborative communication to engage clients in discussions that result in mutual value
Uses Customer Research Ability to uncover, identify and leverage published and internal customer information.
Works with 1-3 Strategic Account Managers to drive in leads and close deals.
Assists leadership to ensure team meets performance metrics.
Advanced level representative, complete understanding of segment, product/service offerings and client set.
Proficient Microsoft Office skills required.
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.
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