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Fort Worth - TX, TX4600A, 4600 Alliance Gateway Freeway, 76177
We believe that , when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every clients goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of own your tomorrow every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.
As a company, we were established by Chuck over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all. As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future.
Stock Plan Services (SPS) is a growing highly specialized business within Client Service & Support which works with corporations and their employees regarding their equity compensation plans. Ideal candidate will be passionate about Schwabs mission to help everyone be financially fit. Candidate will have strong consultative, business development, written communication and customer service skills. They will utilize these skills to improve client relationships.
What youll do:
The SPS eServices Representative will communicate with external customers in a hybrid role by responding to e-mails and chats regarding their equity award compensation plans with Schwab. Responsibilities include handling client concerns, issues, and escalations with tact and diplomacy, resolving account issues, and providing assistance with other operational processes as needed. Additional responsibilities include providing education and presenting proper solutions for clients needs.
Schedule: Mon-Fri, 10:30am 7pm MT
What you have:
What youll get: